Shipping policy
Shipping Policy
Thank you for shopping with Velora Care. We are committed to getting your order to you as quickly and reliably as possible.
Processing Time
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). You will receive an email confirmation once your order has shipped.
Domestic Shipping (United States)
We offer free standard shipping on all orders within the United States. Estimated delivery times:
- Standard Shipping (Free): 5–8 business days
- Expedited Shipping: 2–3 business days (additional charges may apply)
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package at any time.
Delivery Issues
If your package is lost or damaged in transit, please contact us at ibrarulhaqmbbs23@gmail.com within 7 days of the expected delivery date and we will do our best to resolve the issue promptly.
Address Accuracy
Please ensure your shipping address is accurate at checkout. Velora Care is not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions about your shipment, please reach out to us at ibrarulhaqmbbs23@gmail.com or call us at +1 (307) 288-7180.